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Featured articles

• How do I share an application I have received?
• Phone Support
• I'm having trouble submitting my application!
• How do I share my application form with a potential tenant?
• Remote Tenant Screening
• Authorization Language

Landlord/Broker FAQs

• How do I approve or decline an applicant?
• How do I share an application I have received?
• Adding notes to submitted applications
• How do I group applications in my account?
• Why am I locked out of my account?
• Can I order reports after an application is received?
• I'm in a brokerage, how should I set up my Rent Application account?
• How do I customize my online application form?
• View all articles in “Landlord/Broker FAQs”

Applicant FAQs

• How do I dispute items on my screening reports?
• I have a question about the rental property
• What is the status of my submitted application?
• I'm having trouble submitting my application!
• What if I am having trouble processing payment for my application?
• Can I pay without a credit card?
• Does my co-signer or co-applicant need to fill out their own application?
• What if my credit file is frozen?
• View all articles in “Applicant FAQs”

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• How do I delete my Rent Application account?
• Security and Safety
• Phone Support
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• How do I reset my password?
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