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Featured articles

• How do I share an application I have received?
• Phone Support
• I'm having trouble submitting my application!
• How do I share my application form with a potential tenant?
• How do I view and update my submitted application?
• Authorization Language

Landlord/Broker FAQs

• How do I approve or decline an applicant?
• How do I share an application I have received?
• Adding notes to submitted applications
• How do I group applications in my account?
• Can I order reports after an application is received?
• Does Rent Application support I-Frames?
• Can I embed an Apply Now button on my site?
• Does Rent Application offer online leases?
• View all articles in “Landlord/Broker FAQs”

Applicant FAQs

• How do I dispute items on my screening reports?
• I have a question about the rental property
• I'm having trouble submitting my application!
• What if I am having trouble processing payment for my application?
• Can I pay without a credit card?
• How do I view and update my submitted application?
• I am an applicant, how do I apply?
• Help with our ID Verification report
• View all articles in “Applicant FAQs”

About Us

• Security and Safety
• Phone Support
• Contact Us

Common Issues

• Why am I locked out of my account?
• How do I delete my Rent Application account?
• What if Applicants do not have a Social Security Number?
• How do I read a credit report?
• How do I reset my password?
• How do I update my username/ email address?
• How to Whitelist Rent Application Emails
• Credit Report Score "N/A"
• View all articles in “Common Issues”