Applicant FAQs

How do I dispute items on my screening reports?

How to dispute incorrect information on your credit, criminal, or eviction report

I have a question about the rental property

What is the status of my submitted application?

I'm having trouble submitting my application!

Helpful tips to help get your application submitted successfully

What if I am having trouble processing payment for my application?

How to resubmit payment for your application without having to reapply.

Can I pay without a credit card?

Does my co-signer or co-applicant need to fill out their own application?

What if my credit file is frozen?

Does running a credit report with Rent Application affect my credit score?

Credit inquiries and their impact

Why is my credit score different on Rent Application?

How do I update my submitted application?

Steps to update an application you have already submitted.

How do I view my submitted application and reports?

Instructions on how to view your submitted application and any processed reports.

I am an applicant, how do I apply?

Help with ID Verification

Best practices for successful ID verification & FAQs for applicants

Is there a required file format for attachments?