Rent Application allows you to approve or reject applicants and choose whether you'd like to send an email notification to the applicant.  

1. Click to view a submitted application from your dashboard

2. Once you have decided the status of the application, you can click on either the Select as Tenant or Decline buttons

3. If you choose to Approve an application, a pop-up window will appear to guide you through sending a notification letter if you choose.

You can select to CC yourself, update the subject, and will be able to edit the message to suit your needs.

You can also elect not to send an email. 

4. If you choose to Decline an application, a pop-up window will appear asking if the rejection is due to information found in the consumer reports.

 

5. If you are Rejecting an application due to information found in a consumer report, the Fair Credit Reporting Act requires you to notify the applicant of the reasons in an "Adverse Action" letter. Simply select the reasons for rejection and we will notify the applicant.

 

Adverse Action letters to rejected applicants read as follows:

 

Subject: Your Application Has Been Rejected


Date: Month, Day, Year
Dear Applicant Name,
 
Thank you for your recent rental application. 
Unfortunately, the landlord or property manager is unable to approve your request at this time.
 
Principal reasons for denial include:

 
•     Any reason you have selected

 
In evaluating your application, the consumer reporting agency provided the landlord with information that in whole or in part influenced the landlord's decision. The reporting agency played no part in the landlord's decision other than providing the landlord with credit information about you and the reporting agency is unable to supply specific reasons why the landlord denied your application.
 
Under the Fair Credit Reporting Act, you have a right to know the information provided to the landlord. It can be obtained by contacting the consumer reporting agency. Contact support@rentapplication.net to ask for the appropriate contact information for the consumer reporting agency.
 
You also have a right to a free copy of your report from the reporting agency, if you request it no later than 60 days after you receive this notice. In addition, if you find that any information contained in the report you receive is inaccurate or incomplete, you have the right to dispute the matter with the consumer reporting agency. The landlord obtained your credit score from the consumer reporting agency and used it in making the landlord's decision. Your credit score is a number that reflects the information in your consumer report. Your credit score can change, depending on how the information in your consumer report changes.
 
NOTICE: The Federal Equal Credit Opportunity Act prohibits creditors from discriminating against credit applicants on the basis of race, color, religion, national origin, sex, marital status, age (with certain limited exceptions); because all or part of the applicant's income derives from any public assistance program; or because the applicant has in good faith exercised any right under the Consumer Credit Protection Act. The Federal agency that administers compliance with this law is the Federal Trade Commission, Equal Credit Opportunity, Washington, D.C. 20580.

 

(In Classic, the Approve & Reject buttons are found in the top right corner of the page when viewing the application.)